Tax included and shipping calculated at checkout
Contact Us
Have a question about our yarns, your recent order, or need advice on a project? Contact our dedicated team using the form below, or reach out directly via email or phone. We look forward to hearing from you!
PE Vita Zolotarova ITN 3016922683 15518,
Ukraine, reg. Chernihivska, district Chernihivskyi,
town Redkivka, st. Remisnykiv, build 4
FAQ
Orders are shipped within 1–2 business days.
Delivery usually takes 5–12 business days, not including customs clearance time.
Yes, you can return the products if they are unsuitable. In this case, the buyer covers the shipping cost. The products must be in their original packaging, have all tags, and show no signs of use.
Our prices DO NOT include VAT or other taxes. Additionally, some countries charge customs duties on international packages. In this case, you will receive an email from the local customs authority requesting payment for customs processing of your order. After payment, your order will be processed by customs and handed over for final delivery.
What is the size of the tax or duty I must pay?
The size of taxes or duties depends on the regulations of your country. We do not possess such information. For clarification, you may contact the customs office in your city. We are not responsible for the amount, payment, or non-payment of duties/taxes.